FAQs
Below you will find some of the most common questions our customers have. If you cannot find a suitable answer, please get in touch with us, and we will be more than happy to help you. Â
Customer Service Questions
If you are an installer looking for a distributor, you can find the map of CELO distributors here.
If you’re a distributor looking to add the Smart Clamp systems to your offerings, please contact CELO Fixings USA Inc. here. Also, you may contact us at info.us@celofixings.com or fill out a form indicating the address of your nearest retailer.
You can download our catalogue and any of our leaflets from our catalog page. If you would like a printed catalogue, you can order one for free from the same page, just look for the shopping basket icon instead.Â
We have a specialized team that is happy to provide technical support at any time. If you have any questions about understanding values, loads, or installations, do not hesitate to contact us.Â
CELO has TAS in several locations to provide a fast and local repair service for customers around the world.
Currently, CELO has TAS in Spain, Germany, Hungary, Poland, Chile, Morocco, the Czech Republic, Estonia, Latvia, and Serbia.
For all other countries, please contact a CELO representative.Â
Contact us to get more information about TAS.
Product Questions
GENERAL
Our products can come with a variety of different approvals and certifications, which we have marked with icons. If you need help understanding all the different icons and symbols, please take a look at our user-friendly guide here
We provide a wide range of fixings to suit all types of applications. If you are looking for a certain type of fixing but can't quite find what you are looking for, please contact us, our team will be more than happy to assist you.
Yes, CELO sells a range of UL and RoHS-certified cable ties in differing lengths and colors. Our cable ties are in stock with guaranteed availability. To find out more about our cable ties, please download the leaflet here.Â
GAS NAILERS AND ACCESSORIES
Yes, our direct impact fixings have been made so that their compatibility is based on the dimensions of the nose. They will be compatible with all other nailers that have the same nose dimensions.Â
We have put together all information about the nailer setup and troubleshooting on a comprehensive page. Here you will also find maintenance videos, suitable accessories, and frequently asked customer questions about the tools.Â
Click to visit the FORCE ONE+ setup page - the best gas nailer in its class with extensive accessories.Â
Choosing the right size nail to work with your material and product can make a difference in its holding power. Usually, the size of the nail chosen is dependent on the type of material you will be nailing into.Â
To help you decide, we have created this short guide on how to choose the right size nail, complete with recommendations for different materials and application videos.
- 1 x FORCE ONE+ gas nailer
- 1 x Safety glasses
- 2 x Earplugs
- 2 x Battery
- 1 x Charger
- 1 x Carrying case
- 1 x Jam clearing tool
- 1 x Instruction manual
One fuel cell for the FORCE ONE+/FORCE ONE will last 800 shotsÂ
The battery should last approximately 3000 shots
The fuel cell has a minimum expiration date of 2 years when stored in temperatures between 41 and 77ºF
If you need any replacement parts, please contact the distributor or sales representative who sold you the FORCE ONE+/FORCE ONE, or alternatively call our contact team, and they will be more than happy to assist you.
In most cases, the issues are solved by following the recommendations provided in our maintenance videos. If you still have issues after reviewing them, please contact your distributor or sales representative.
SMART CLAMPS
Yes, the multidiameter clamp Abranyl® ABT allows the pipe to expand and contract freely. Due to our patented closing system, the pipes are not secured with a screw and nut, and therefore allows for movement. The ABT is also made from a modified nylon that is more flexible compared to materials such as PVC, performing well against temperature changes.
Our ABT has also been KIWA certified for plastic water pipes, tested at 194°F (+90°C).
After pushing your pipe inside the smart clamp, you will hear a snapping noise and the dented closing of the clamp will remain closed.
All references use the outside diameter of the pipe. Just measure the outside diameter of your pipe, tube or conduit and select the smart clamp reference that fits your pipe size. You can find measurements in our leaflet or product pages.
Our UL rated Smart Clamps are made of highly- technical nylon, ensuring a safe installation of electrical pipes and conduits. They have a high load capacity of up to 370 lbs, enough to hold any type of electrical pipes or conduits.
However, each clamp size has its own capacity, and these can be found in the spec sheets of each clamp.
The Smart Clamp range is compatible with most gas nailers available, although for the best performance and effortless installation we recommend using the powerful, lightweight and ergonomic FORCE ONE+.
The Smart Clamps are made of Nylon PA6, and can often be used where stainless steel is required. A full list of the properties of the clamps can be found in our leaflet.
All UL certificates and other technical documents can be found in our download center.
Yes, the Smart Clamp can securely be installed outdoors and its performance is guaranteed during its lifecycle. The SSC, STC, and ABT are approved with UV certificates which be downloaded here.
Our clamps have been tested following the ISO4892 norm. If you need more details, please contact us at info.us@celofixings.com
Yes, our clamps are UL 2043 certified as indicated in the file E480214 and the UL 2043 norm (Fire Test for Heat and Visible Smoke Release for Discrete Products and Their Accessories Installed in Air-Handling Spaces).
The norm confirms that our clamps are suitable for use in Air-Handling Spaces in accordance with Section 300.22(C) and (D) of the NEC" for devices constructed of polymeric materials. Get an extract of the E480214 file here.
CONCRETE SCREWS
A hammer drill is recommended when drilling into concrete as the hammering motion helps break down the concrete while the drill rotation creates the hole.
Concrete screws can also be called concrete anchors, concrete fasteners, or by the brand name Tapcon screws.
Concrete screws are a quick and easy way of fastening to concrete, they do not require hammering like other fasteners. All you need to do is drill a hole, clean it out, and drive in the screw, which we recommend doing with an impact wrench.
The drill hole depth and diameter will depend on the size of the concrete screw being used. Please make sure to consult the technical data sheet for your specific screw.
All concrete screws can be removed if necessary, making them perfect for when a project changes and fixtures need to be moved.
No, concrete screws are screwed directly into the pre-drilled hole.Â
If you still have any questions, please contact us, and we will be more than happy to assist you.Â